The UPOU Helpdesk offers the same information available on the official UPOU website and microsites. This information is conveniently accessible through the UPOU Helpdesk, organized as “solution articles” in the “Solutions” tab or “Knowledge Base.” Whether you’re logged in or not, you can search for solution articles to your UPOU-related queries such as enrollment, academic load, Maximum Residency Rule (MRR), Leave of Absence (LOA), dropping, completion of EXT/removal of 4.0, readmission, document requests, and other academic concerns.